Approvica Integration

Keep external document approvals connected to Business Central

Some decisions sit outside your company: a customer needs to confirm an offer or a vendor needs to approve a self-billing invoice. Approvica Integration connects Business Central with Approvica so you can collect those responses and follow the approval process from your ERP.

  • Involve customers and vendors
  • Collect feedback with the document
  • Follow approval status in Business Central
External document approval connected to Business Central through Approvica

Build approval into the document process

Use external approval for customer offers, self-billing invoices and other supported documents. Start and manage the request from Business Central.

  • Request customer confirmation of an offer
  • Request vendor approval of a self-billing invoice
External approval request sent from a Business Central document
Document review interface for an external Approvica approver

Invite the person who needs to decide

Share a document for external review. Customers and vendors can respond through Approvica without signing into Business Central.

  • Request external document approval
  • Keep the reviewer outside the BC interface

Collect a response and the context behind it

Let the reviewer approve, comment or request changes. Keep feedback associated with the document being reviewed.

  • Collect approvals and comments
  • Receive requests for changes
Approval response and comments on a shared document
External approval status tracked in Business Central

See what is still waiting

Follow approval status in Business Central and use automated reminders to support follow-up on outstanding decisions.

  • Monitor approval status
  • Follow up with automated reminders

Approvica Integration in practice

The finance team prepares a self-billing invoice and sends it to the vendor for review before posting. The vendor needs to check the amounts and either confirm the document or explain what should be changed. Approvica Integration keeps that exchange connected to the Business Central document, so the person preparing the invoice and the person following up can work from the same approval record.

The vendor opens the shared document through Approvica and submits an approval, comment or request for changes without signing into Business Central. The finance team follows the approval status from BC and can see which requests still need attention. Automated reminders support follow-up when a response is outstanding.

If the vendor requests a correction, the team reviews the feedback before deciding how to proceed. Once approval is received, the recorded response provides the context needed to continue processing the invoice. The same approach can be used when a sales team needs a customer to confirm an offer, giving staff a clear record of the decision without having to piece it together from separate email conversations.

Discuss your external approval process

Tell us which documents need approval and who needs to respond. We can review the Business Central integration and Approvica setup for your process.